Last updated: March 2026
Cancellation & Refund Policy
Understand DSDC's enrollment cancellation window, refund rules, and how refund requests are processed.
7-Day Cancellation Window
Families may cancel an enrollment within 7 days of the enrollment date and receive a full refund.
No Mid-Semester Cancellations
Once the semester has begun, enrollments cannot be cancelled partway through the semester. DSDC reserves class space, staffing, and scheduling based on confirmed registrations.
Refunds After Classes Begin
No refunds are issued after classes begin, except in one situation: a full refund is available if the student has attended only the very first class. After the first class, no refunds will be issued for any reason.
How to Request a Cancellation
To request a cancellation or refund, email education@dsdc.ca and include the student's name, the parent or guardian's name, and the class or program enrolled in.
Refund Processing
Approved refunds are issued to the original payment method through Stripe and may take 5 to 10 business days to appear, depending on the financial institution involved.
Contact Us
If you need help with an enrollment, cancellation, or refund question, please contact us at:
If you have questions about these policies or need help choosing the right program, you can always Book a Consultation.