Privacy Policy

What We Collect

We collect personal information that families provide directly to us, as well as limited technical information collected automatically when you use our website and services.

• Parent or guardian contact details such as name, email address, and phone number.
• Student information such as name, age, grade, school, timezone, and learning preferences.
• Payment-related information needed to complete transactions through Stripe, although DSDC does not store full card details.
• Portal account details such as login credentials, account role, and profile settings.
• Booking details submitted through Calendly or consultation forms.
• Website usage data, analytics information, cookies, and similar tracking data.

Third-Party Services

We rely on carefully selected third-party service providers to operate our website, booking flow, classes, communications, analytics, and payments. These providers only receive the information necessary to perform their services.

How We Use Personal Information

We use personal information only for legitimate business and educational purposes related to operating DSDC.

• Provide classes, consultations, student support, and parent communications.
• Create and manage accounts, enrollments, schedules, and portal access.
• Process payments, refunds, invoices, and transaction records.
• Measure site performance, understand demand, and improve services over time.
• Support marketing, advertising attribution, and follow-up communication where appropriate.

Data Retention & Storage

We retain personal information for as long as reasonably necessary to provide services, maintain records, comply with legal, accounting, and tax obligations, resolve disputes, and support families over time.

Data may be stored using infrastructure operated by our service providers, including secure cloud systems. We aim to limit access to authorized team members who need the information to do their work.

Cookies & Tracking Technologies

We use cookies and similar technologies to remember preferences, understand website usage, measure performance, and improve marketing effectiveness.

You may be able to control cookie behavior through your browser settings, although disabling cookies can affect how parts of the website function.

Children's Privacy

DSDC serves students generally between ages 10 and 18. Parents or guardians are the primary account holders, and parental or guardian consent is required before we collect or process a minor's personal information through registration, booking, or class participation.

Your Rights Under PIPEDA

Families in Canada may request access to, correction of, or deletion of personal information, subject to legal, operational, and record-keeping requirements.

• Request access to personal information we hold about you or your child.
• Request correction of inaccurate or incomplete information.
• Request deletion or withdrawal of consent where appropriate, subject to legal or operational obligations.

Contact Us

If you have privacy-related questions or would like to make a request, please contact us at:

education@dsdc.ca